Returns & Exchanges

At Naylors, we want you to be completely satisfied with your sports gear, which is why we offer a 30-day hassle-free return policy on all unworn and unused items. If your equipment doesn't meet your performance needs, we are here to help with a quick exchange or a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Gear

  Place the items in their original packaging, ensuring all tags are attached and the products are securely protected for transit.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your returned sports equipment, we will process your refund or exchange within 5-7 business days.